Greenwich Council tasked DEC to lead its efforts to address the increasing demand upon councils to provide public services utilizing better digital technologies, channels and IoT.
DEC consultant tasked to lead the digital strategy review for a Greenwich Council.
DEC Consultant reviewed the existing digital strategy, conducted primary and secondary user-research and proposes a new digital strategy and roadmap.
Completed technical projects were not being successfully managed by the Operation and Support team
Properly integrate the Transition to Support for the technical projects as part of project lifecycle
Review existing processes, governance and tools, make recommendations and implement improvements