Historic underinvestment in IT had led to a legacy infrastructure estate that did not match the Trust’s ambition of delivering Digital processes to streamline their service.
Task
To instigate a ‘Cloud First’ strategy that addressed fundamentals within the Trust’s IT infrastructure.
Actions
DEC consultant led the transformation of the Trust’s technology and infrastructure estate:
Review of the current infrastructure.
Design of Infrastructure Strategy that facilitated an existing Clinical system strategy.
Instigated Technical Design principles into systems team.
Business Case approvals for the individual projects that made up the Programme of works
Delivered Cisco Software Defined Access network £3m.
Delivered Office 365 and Windows 10 with associated yearly cadence upgrade process £1m.
Delivered Server Operating System and SQL Modernisation Programme £1m.
Delivered new Cloud based Electronic Document Management system £1.5m.
Delivered Emergency Department Electronic Patient Record system £1m.
New design processes in place to ensure future projects follow the appropriate principles.
Removal of historic ‘Shadow IT’ teams within the Trust to prevent application and system sprawl.
Instilled modern business as usual approach to Service Acceptance and future release cycles.
Results
Fit for purpose estate that is primed for enhanced Digital clinical systems
Re-established confidence in IT and the systems the Trust uses
Modern IT infrastructure estate that is futureproofed and ready for further Digital enhancements.
A Client Success Story with a Global Pharmaceutical Company
Situation
De-centralised performance management landscape, with lack of consistency and trust in data.
Task
To globally transform a de-centralised performance management to a Global and Modern Data estate with harmonised processes
Actions
Review the organisation’s Data maturity and launch a centralised data transformation programme across its markets.
Review the company’s data estate and maturity
Prepare and establish a programme organsation for BI and Data transformation
System review and selection of technological solution and estate
Alignment of market definitions and key performance indicators
Alignment of data sources from both internal and external sources (market insights)
Implementing MS Power BI across the organisation
Multi-Regional implementation approach turned into a Global one with focus on change management business adoption and sustainable support models
Training and coaching for users and implementing Train the trainer and champions concepts across the geographies
Continuous Improvement Implemented an evaluation and feedback mechanisms for continuous improvement. Transition to a BAU team
Upgrade from hosted to a modern cloud-based data estate
Transition to an Agile way of working including new roles and responsibilities and product development pipeline
Results
All affiliates covered and solution launched and reached over 2000 users globally
Cost savings due to de-commissioning of local BI solutions and cost of central data feeds from external vendors by 50%
IT centralization of BI initiatives to regain control followed by gradual self-service enablement
